Credit reporting or other personal consumer reports -- Identity theft protection or other monitoring services -- Complaint #14361350
Complaint Overview
Complaint ID: 14361350
Company: One Source Technology
Product: Credit reporting or other personal consumer reports
Sub-Product: Other personal consumer report
Issue: Identity theft protection or other monitoring services
Sub-Issue: Problem canceling credit monitoring or identify theft protection service
State: Virginia
ZIP Code: 22901
Date Received: 2025-06-29T12:00:00-05:00
Date Sent to Company: 2025-06-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally dispute an item appearing on my credit report in connection with your company, referenced under Dispute Number XXXX. According to my records, this account is either inaccurately reported or should no longer appear on my credit profile. Specifically : I dispute the validity or status of the account you are reporting. These remarks have been detrimental to my life and credit health. The account is listed as closed, and I am requesting verification of this status and the reason for the closure. As I was promised the account would be removed completely. If this account was sent to collections in error or has been resolved, I request that it be updated to reflect paid, resolved, or removed entirely, depending on the circumstances. As required under the Fair Credit Reporting Act ( FCRA ), I am requesting that you investigate this dispute and correct or remove any inaccurate, outdated, or unverifiable information from my credit file. Please provide documentation validating the account and your authority to report it. Please complete your investigation within the time allowed by law and provide written confirmation of the results. I would appreciate a prompt and fair resolution of this matter.
Frequently Asked Questions
What is Complaint #14361350 about?
Complaint #14361350 was filed against One Source Technology regarding Credit reporting or other personal consumer reports specifically about Identity theft protection or other monitoring services. It was received by the CFPB on 2025-06-29T12:00:00-05:00.
How did One Source Technology respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against One Source Technology?
Yes, visit the One Source Technology company profile at readthecomplaint.com/company/one-source-technology to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.