Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14353244
Complaint Overview
Complaint ID: 14353244
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: North Carolina
ZIP Code: 28227
Date Received: 2025-06-28T12:00:00-05:00
Date Sent to Company: 2025-06-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting a dispute regarding a closed and paid auto loan account that continues to appear on my credit report with potential negative impact. The account is with XXXX XXXX, Account Number : XXXX. This loan has been paid in full and is no longer active, yet it remains on my consumer report without being properly updated or removed. A ccording to the Fair Credit Reporting Act ( FCRA ), information on a credit report must be accurate, complete, and up to date. Continued reporting of a paid account that is no longer valid may violate FCRA 607 ( b ), which requires credit reporting agencies to maintain maximum possible accuracy. I am requesting an investigation into this matter and for the account to be either updated to reflect its correct paid/closed status or removed entirely if it no longer serves a legally required purpose.
Frequently Asked Questions
What is Complaint #14353244 about?
Complaint #14353244 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-28T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.