Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14352983
Complaint Overview
Complaint ID: 14352983
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Connecticut
ZIP Code: 06010
Date Received: 2025-06-28T12:00:00-05:00
Date Sent to Company: 2025-06-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting this complaint because TransUnion is reporting unauthorized hard inquiries on my credit report from XXXX XXXX XXXX and XXXX XXXX XXXX. I did not apply for credit with either of these companies and did not authorize them to access my credit file. I submitted a dispute along with an FTC Identity Theft Report to TransUnion, clearly stating that these inquiries were made without my knowledge or consent, and requested their immediate removal under the Fair Credit Reporting Act ( FCRA ). However, TransUnion has failed to remove these unauthorized inquiries. Under FCRA Section 605B, I have the right to request that any information resulting from identity theft be blocked from my credit report. I am requesting that the CFPB ensure TransUnion fully complies with its obligations and removes these unauthorized inquiries.
Frequently Asked Questions
What is Complaint #14352983 about?
Complaint #14352983 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-06-28T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.