Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14352836
Complaint Overview
Complaint ID: 14352836
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Investigation took more than 30 days
State: Tennessee
ZIP Code: 38115
Date Received: 2025-06-28T12:00:00-05:00
Date Sent to Company: 2025-06-28T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Formal Complaint AgainsXXXX XXXX XXXX Charge-Off Reporting and Failure to Issue IRS Form 1099-C To Whom It May Concern, I am submitting this letter as a formal complaint against XXXX XXXX XXXX regarding the handling of an auto loan that has been charged off and is currently being reported on my credit file. The company has marked the loan as charged off, which indicates that the debt has been written off as a loss for accounting purposes. According to IRS XXXXode 26 U.S.C. 6050P, any financial institution that discharges {$600.00} or more in indebtedness is required to file IRS Form 1099-C and provide the debtor with a copy of the form for tax purposes. Despite the charge-off, I have not received a 1099-C form from XXXX XXXX, nor have XXXX been informed of any official discharge or cancellation of the debt. If the debt was forgiven and reported to the IRS, it should no longer be legally collectible, and continuing to list or attempt to collect the balance could potentially violate the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ). I am requesting the CFPB to investigate the following issues : XXXX. Whether XXXX XXXX has canceled or discharged the debt and failed to provide the appropriate IRS Form 1099-C. XXXX. Whether XXXX XXXX is inappropriately continuing to report a balance on a charged-off account that may no longer be legally owed. XXXX. Whether XXXX XXXX is in violation of consumer protection laws by not providing clarity or transparency regarding the debts current legal status. This situation has impacted my creditworthiness and caused confusion about my financial obligations. I respectfully ask that the CFPB take appropriate action to review this complaint and ensure that XXXX XXXX is operating in compliance with federal regulations. I am happy to provide supporting documentation upon request, including credit reports and any communications from XXXX XXXX. Thank you for your time and assistance in resolving this matter. Sincerely, XXXX XXXX Last 4 social : XXXX XXXX XXXX XXXX XXXX. XXXX XXXX XXXX, TX XXXX
Frequently Asked Questions
What is Complaint #14352836 about?
Complaint #14352836 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-06-28T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.