Debt collection -- Attempts to collect debt not owed -- Complaint #14344326
Complaint Overview
Complaint ID: 14344326
Company: Procollect, INC.
Product: Debt collection
Sub-Product: Rental debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Tennessee
ZIP Code: 38301
Date Received: 2025-06-27T12:00:00-05:00
Date Sent to Company: 2025-06-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I was charged a move out fee by my landlord. I had paid it on time however, the amount accidentally went into collections. I have made a dispute with the collection agency and the landlord has sent a notice to clear my debt. Both of these actions have not been responded to by the collection agency. It has been two months now and they are still making attempts to collect.
Frequently Asked Questions
What is Complaint #14344326 about?
Complaint #14344326 was filed against Procollect, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-06-27T12:00:00-05:00.
How did Procollect, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Procollect, INC.?
Yes, visit the Procollect, INC. company profile at readthecomplaint.com/company/procollect-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.