Debt collection -- Attempts to collect debt not owed -- Complaint #14344116
Complaint Overview
Complaint ID: 14344116
Company: I.C. System, INC.
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was paid
State: Texas
ZIP Code: 78754
Date Received: 2025-06-27T12:00:00-05:00
Date Sent to Company: 2025-06-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The company is trying to collect {$79.00} that was already paid through another collection agency. XXXX XXXX failed to update their records of a payment of {$79.00} made through XXXX XXXX XXXX on XX/XX/year> as part of a monthly payment plan. I have the the proof, a letter from XXXX showing that my debt has been paid off and a payment history showing the missing payment on XX/XX/year>. I have tried sending this document to IC Systems but have not received any response.
Frequently Asked Questions
What is Complaint #14344116 about?
Complaint #14344116 was filed against I.C. System, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-06-27T12:00:00-05:00.
How did I.C. System, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against I.C. System, INC.?
Yes, visit the I.C. System, INC. company profile at readthecomplaint.com/company/i-c-system-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.