Checking or savings account -- Closing an account -- Complaint #14343642
Complaint Overview
Complaint ID: 14343642
Company: Santander Holdings USA, INC.
Product: Checking or savings account
Sub-Product: Savings account
Issue: Closing an account
Sub-Issue: Can't close your account
State: Washington
ZIP Code: 980XX
Date Received: 2025-06-27T12:00:00-05:00
Date Sent to Company: 2025-06-27T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been contacting Santander XXXX and trying to close my Santander savings as well as checkings account for the past two months without success. They keep saying they will close but do not.
Frequently Asked Questions
What is Complaint #14343642 about?
Complaint #14343642 was filed against Santander Holdings USA, INC. regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-06-27T12:00:00-05:00.
How did Santander Holdings USA, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Santander Holdings USA, INC.?
Yes, visit the Santander Holdings USA, INC. company profile at readthecomplaint.com/company/santander-holdings-usa-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.