Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14302818
Complaint Overview
Complaint ID: 14302818
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: California
ZIP Code: 92395
Date Received: 2025-06-25T12:00:00-05:00
Date Sent to Company: 2025-06-25T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to dispute inaccurate information on my credit report related to an account originally held by XXXX XXXX XXXX, XXXX. The account in question ( Account Number ending in XXXX ) was charged off by XXXX and later placed with a collection agency. I have since paid the debt in to the collection agency XXXX XXXX XXXX with confirmation code XXXX. Despite this, XXXX is still reporting the account as a charge-off with a derogatory status. This is misleading and inaccurate, as the debt has been resolved.. Please conduct an investigation into this matter and provide me with a written response within 30 days, as required under the Fair Credit Reporting Act.
Frequently Asked Questions
What is Complaint #14302818 about?
Complaint #14302818 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-25T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.