Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14295800

Complaint Overview

Complaint ID: 14295800

Company: Experian Information Solutions INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: Georgia

ZIP Code: 30296

Date Received: 2025-06-25T12:00:00-05:00

Date Sent to Company: 2025-06-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

These items are inaccurate, incomplete, and/or the result of identity theft. I request that they be investigated and removed immediately under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681, and the Fair and Accurate Credit Transactions Act ( FACTA ), 15 U.S.C. 1681c-2. Below are the accounts in question : What? XXXX. XXXX XXXX XXXX Account Balance : XXXX This account is fraudulent. I have attached the original theft report confirming that I did not open this credit card. While you removed the fraudulent car loan associated with this incident, this credit card remains on my report. Both accounts were opened electronically and tied to a prior address where I no longer reside. I request immediate removal of this account. Dates : XXXX XXXX XXXX. Bankruptcy XXXX XXXX Account Balance : XXXX XXXX XXXX This account is also fraudulent. After investigation, I discovered that this bankruptcy was never filed. I did not authorize or incur this charge. Please remove this account from my credit report. Date : XXXX XXXX XXXX XXXX This account is fraudulent. I have attached the original theft report confirming that I did not open this credit card. While you removed the fraudulent car loan associated with this incident, this credit card remains on my report. Both accounts were opened electronically and tied to a prior address where I no longer reside. I request immediate removal of this account. Adresses that are not mine : XXXX XXXX XXXX XXXX XXXX, GA XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX, GA

Frequently Asked Questions

What is Complaint #14295800 about?

Complaint #14295800 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-25T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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