Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14223682

Complaint Overview

Complaint ID: 14223682

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Was not notified of investigation status or results

State: Delaware

ZIP Code: 199XX

Date Received: 2025-06-22T12:00:00-05:00

Date Sent to Company: 2025-06-22T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

In XX/XX/year> I was notified by The XXXX XXXX of XXXX XXXX, XXXX ( XXXX ) that my personal information was exposed in a cybersecurity incident. XXXX notice explained that an unauthorized party accessed its network and obtained files containing customers names, dates of birth, Social Security numbers, and other personal data. Shortly after receiving the breach letter, I reviewed my credit reports and discovered several accounts that I did not open I have never applied for credit with the companies reporting these accounts, have not authorized anyone else to do so, and have suffered harm to my credit and peace of mind. I CREATED A FTC REPORT # XXXX. DELETE ALL ACCOUNT BELOW. XXXX XXXX BANK XXXX XXXX XXXX XXXX PA XXXX XXXX PA XXXX XXXX PA XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Frequently Asked Questions

What is Complaint #14223682 about?

Complaint #14223682 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-06-22T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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