Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14223549
Complaint Overview
Complaint ID: 14223549
Company: Sunbit, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Texas
ZIP Code: 76140
Date Received: 2025-06-22T12:00:00-05:00
Date Sent to Company: 2025-06-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
In XXXX, I opened a credit account with Sunbit using my personal information and Social Security number. This account is currently reporting on my credit report under my name. However, Sunbit has incorrectly associated my partners name, Social Security number, and phone number with the account internally. When I contacted Sunbit to obtain information about the account and to correct these errors, they refused to provide me access unless they spoke with my partner. This is inaccurate because my partner never applied for or authorized this account. I have requested Sunbit to correct their records and remove my partners information from the account, but they have failed to do so. This situation is negatively affecting my credit and blocking me from properly managing and resolving my account. I am seeking assistance to ensure Sunbit corrects their records and grants me full access to my account information.
Frequently Asked Questions
What is Complaint #14223549 about?
Complaint #14223549 was filed against Sunbit, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-22T12:00:00-05:00.
How did Sunbit, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Sunbit, INC.?
Yes, visit the Sunbit, INC. company profile at readthecomplaint.com/company/sunbit-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.