Credit card -- Fees or interest -- Complaint #14223147
Complaint Overview
Complaint ID: 14223147
Company: Wells Fargo & Company
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Fees or interest
Sub-Issue: Problem with fees
State: New Jersey
ZIP Code: 085XX
Date Received: 2025-06-22T12:00:00-05:00
Date Sent to Company: 2025-06-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I noticed the following interest charge on my XXXX XXXX XXXX XXXX. XX/XX/XXXX INTEREST ADJ - PREV CYCLE PURCHASES XXXX The problem is I paid my previous month statement in full so I should not be charged interest. I have attached my billing statements from XXXX and XX/XX/XXXX. As you can see I paid my XX/XX/XXXX bill in full.
Frequently Asked Questions
What is Complaint #14223147 about?
Complaint #14223147 was filed against Wells Fargo & Company regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-06-22T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.