Debt or credit management -- Confusing or missing disclosures -- Complaint #14222773
Complaint Overview
Complaint ID: 14222773
Company: Encore Capital Group INC.
Product: Debt or credit management
Sub-Product: Debt settlement
Issue: Confusing or missing disclosures
State: New Jersey
ZIP Code: 07747
Date Received: 2025-06-22T12:00:00-05:00
Date Sent to Company: 2025-06-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I want to report fraud on midland credit as they're debt is not valid. XXXX XXXX trained a judgement by sending Information to an old address and they do not have my name correct
Frequently Asked Questions
What is Complaint #14222773 about?
Complaint #14222773 was filed against Encore Capital Group INC. regarding Debt or credit management specifically about Confusing or missing disclosures. It was received by the CFPB on 2025-06-22T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.