Credit card -- Fees or interest -- Complaint #14162492

Complaint Overview

Complaint ID: 14162492

Company: Barclays Bank Delaware

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Fees or interest

Sub-Issue: Problem with fees

State: Maryland

ZIP Code: 20720

Date Received: 2025-06-18T12:00:00-05:00

Date Sent to Company: 2025-06-18T12:00:00-05:00

Company Response: Closed with monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Barclays Bank credit card I made a credit card transfer on XX/XX/year>. Three of the cards transferred where duplicated, I believe due to their system glitch. I had their customer Svc rep assist me in completing the transaction, as I was having some system issues. When I detected the error, I immediately called Barclays and I was instructed to contact the merchants and have funds returned. This process has been completed and I have sent the total dup transfer amount in full. XXXX XXXX {$1900.00} transfer fee {$98.00} XXXX XXXX {$1300.00} transfer fee {$69.00} XXXX XXXX {$1300.00} transfer fee {$68.00}

Frequently Asked Questions

What is Complaint #14162492 about?

Complaint #14162492 was filed against Barclays Bank Delaware regarding Credit card specifically about Fees or interest. It was received by the CFPB on 2025-06-18T12:00:00-05:00.

How did Barclays Bank Delaware respond to this complaint?

The company responded with: "Closed with monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Barclays Bank Delaware?

Yes, visit the Barclays Bank Delaware company profile at readthecomplaint.com/company/barclays-bank-delaware to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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