Checking or savings account -- Managing an account -- Complaint #14113508
Complaint Overview
Complaint ID: 14113508
Company: PNC Bank N.A.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem making or receiving payments
State: California
ZIP Code: 92262
Date Received: 2025-06-16T12:00:00-05:00
Date Sent to Company: 2025-06-16T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I made a mobile deposit, as I've normally done with other banks in my past. The PNC mobile deposit took the check amount incorrectly instead of reading {$100.00} at read over {$5000.00}, big big discrepancy on the mobile banking app on the bank 's end and has had a hold on this check without releasing any funds even though everything has cleared with the party who wrote the check and supposedly the bank that it was pulled on. I took a picture before doing the mobile deposit just to show the check beforehand in case of any issues I've been on the phone one to two hours every day for the past weeks trying to get this resolved with no avail. I'm at my Wit 's End over a check for less than {$110.00}. I have had nothing but issues with PNC I just want to get this cleared so that I can close my account and move on. Everyone be where I would not have any dealings with PNC
Frequently Asked Questions
What is Complaint #14113508 about?
Complaint #14113508 was filed against PNC Bank N.A. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-06-16T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.