Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #14112335
Complaint Overview
Complaint ID: 14112335
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Texas
ZIP Code: 77433
Date Received: 2025-06-16T12:00:00-05:00
Date Sent to Company: 2025-06-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I was out of the country from XXXX XXXX Came home around XXXX on XX/XX/XXXX to a low-balance notification on my WellsFargo checking account. A charge of {$4700.00} was pending and processed on XX/XX/XXXX ( XXXX 's Day ) without any notification, authorization, or verification I have informed them multiple times that this checking accoung is purely for petty purchases and bill pays ( the can see that on my history of XXXX years with them ) I called to make a dispute/claim to be informed that their department was not available and would not be able to resolve anything, and just " have to wait '' while my account is close to being negative.
Frequently Asked Questions
What is Complaint #14112335 about?
Complaint #14112335 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-06-16T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.