Checking or savings account -- Managing an account -- Complaint #14090956
Complaint Overview
Complaint ID: 14090956
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Funds not handled or disbursed as instructed
State: Oregon
ZIP Code: 973XX
Date Received: 2025-06-15T12:00:00-05:00
Date Sent to Company: 2025-06-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
It has been almost a year and a half and Wells Fargo tried to offer me {$1300.00} for {$5000.00} that was taken out of my account from somewhere in Pennsylvania and then when they try to send me the {$1300.00} they then stopped the payment and took it back and I have had nothing but heartache with these people and then I found out there was a lawsuit against them so I'm very upset that they will not give me back my {$5000.00} and I have no way to prove all of this except for what they have and my phone number is not the same it is XXXXbecause they never sent me anything even when I asked for all of my paperwork
Frequently Asked Questions
What is Complaint #14090956 about?
Complaint #14090956 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-06-15T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.