Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14090507
Complaint Overview
Complaint ID: 14090507
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: North Carolina
ZIP Code: 27604
Date Received: 2025-06-15T12:00:00-05:00
Date Sent to Company: 2025-06-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I disputed an account reported by XXXX XXXX with all three credit bureaus ( Experian, XXXX, and XXXX ). My dispute challenged the accuracy, validity, and authorization of the account and requested full documentation, including verification of the debt and legal authority to report it. Experian accepted my dispute without requiring additional ID and has not provided any results or communication within the XXXX period required under the Fair Credit Reporting Act ( FCRA ). Equifax and TransUnion initially requested identity verification, which I provided shortly after. As of today, XX/XX/year>, I have not received any communication, documentation, or verification from XXXX XXXX regarding this account from any bureau. XXXX XXXX has failed to respond to my dispute entirely. This is a violation of FCRA XXXX XXXX, which requires a response within 30 days. I am requesting immediate removal of this account from my credit report due to XXXX XXXX failure to verify the debt and the bureaus failure to complete their reinvestigation within the legal timeframe.
Frequently Asked Questions
What is Complaint #14090507 about?
Complaint #14090507 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-15T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.