Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14090492
Complaint Overview
Complaint ID: 14090492
Company: Resurgent Capital Services L.P.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Texas
ZIP Code: 75228
Date Received: 2025-06-15T12:00:00-05:00
Date Sent to Company: 2025-06-15T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
b'LVNV Funding LLC, through Resurgent Capital Services, is inaccurately reporting two collection accounts (XXXX for XXXX XXXX/XXXX XXXX and XXXX for XXXX XXXX XXXX) but falsely lists itself as the original lender, which is misleading and violates FCRA 1681s-2(a)(1)(A) and 1681e(b). I formally disputed both accounts by certified mail on XXXX XXXX XXXX (USPS Certified XXXX XXXX XXXX XXXX XXXX XXXX), and again by email directly to Resurgent on XXXX XXXX XXXX. In both disputes, I demanded the original signed contracts, a full itemized account breakdown, a certified chain of title, proof of legal ownership, and proof of Resurgents license to collect in XXXX. Despite these valid disputes and my clear written notice, LVNV failed to provide any of this information within the legally required timeframe. As of my XXXX XXXX XXXX credit reports, both accounts remain unchanged, continue to show conflicting or inaccurate information, and are not properly marked as disputed on all bureaus, which violates FCRA 611(a)(1)(A), 623(a)(2) and (a)(3), FDCPA 809(b), and XXXX Finance Code 392.202(a). I am requesting immediate and permanent deletion of both accounts and confirmation that they will not be reinserted or reassigned'
Frequently Asked Questions
What is Complaint #14090492 about?
Complaint #14090492 was filed against Resurgent Capital Services L.P. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-15T12:00:00-05:00.
How did Resurgent Capital Services L.P. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Resurgent Capital Services L.P.?
Yes, visit the Resurgent Capital Services L.P. company profile at readthecomplaint.com/company/resurgent-capital-services-l-p to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.