Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14090346
Complaint Overview
Complaint ID: 14090346
Company: Self Financial INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New York
ZIP Code: 11101
Date Received: 2025-06-15T12:00:00-05:00
Date Sent to Company: 2025-06-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX Subject : Request for Goodwill Adjustment Dear Credit Bureau, I hope this letter finds you well. I am writing to request a goodwill adjustment regarding my account with [ Creditor 's Name ], which has been closed and shows no negative remarks on my credit report. Account Number : XXXX Date Opened : XX/XX/year> Date Closed : XX/XX/year> I have consistently made all payments on time and have strived to maintain a positive credit history. Given that this account is now closed and has no negative marks, I kindly request that you consider removing it from my credit report. I appreciate your attention to this matter and your continued support in helping me maintain a healthy credit profile. Thank you for considering my request. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #14090346 about?
Complaint #14090346 was filed against Self Financial INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-06-15T12:00:00-05:00.
How did Self Financial INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Self Financial INC.?
Yes, visit the Self Financial INC. company profile at readthecomplaint.com/company/self-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.