Debt collection -- Attempts to collect debt not owed -- Complaint #14076214

Complaint Overview

Complaint ID: 14076214

Company: I.C. System, INC.

Product: Debt collection

Sub-Product: Telecommunications debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: Maryland

ZIP Code: 212XX

Date Received: 2025-06-13T12:00:00-05:00

Date Sent to Company: 2025-06-13T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I once tried to open a XXXX mobile account but didnt like the selection of phones that they were offering so I told the representative to cancel the order which she didnt so it continued on with me being charged for months unknowingly. I received a collections account notice on my credit report, reached out to XXXX and they admitted fault and paid off the balance and closed the account. I contacted IC systems and told them of the mishap and they told me it would be almost XXXX dollars to remove it from my credit report.

Frequently Asked Questions

What is Complaint #14076214 about?

Complaint #14076214 was filed against I.C. System, INC. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-06-13T12:00:00-05:00.

How did I.C. System, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against I.C. System, INC.?

Yes, visit the I.C. System, INC. company profile at readthecomplaint.com/company/i-c-system-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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