Credit card -- Incorrect information on your report -- Complaint #14076176
Complaint Overview
Complaint ID: 14076176
Company: Capital One Financial Corporation
Product: Credit card
Sub-Product: General-purpose credit card or charge card
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: New York
ZIP Code: 117XX
Date Received: 2025-06-13T12:00:00-05:00
Date Sent to Company: 2025-06-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
My credit limit : {$13000.00} On XX/XX/year>XXXX my Balance was {$12000.00} I was charged {$220.00} in interest which put my balance over my limit to {$13000.00}. It was reported to various credit rating companies which caused my credit rating to drop. I called the company and they were very nonchalant in explaining that I went over my limit and they reported it to the credit rating companies. I 'went over my limit '' by no fault of my own - rather on their part. they caused it to go over.
Frequently Asked Questions
What is Complaint #14076176 about?
Complaint #14076176 was filed against Capital One Financial Corporation regarding Credit card specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-13T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.