Money transfer, virtual currency, or money service -- Managing, opening, or closing your mobile wallet account -- Complaint #14075420
Complaint Overview
Complaint ID: 14075420
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
State: California
ZIP Code: 92129
Date Received: 2025-06-13T12:00:00-05:00
Date Sent to Company: 2025-06-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
1.I use Square to process credit card payments. 2.Currently, my Square account is in a deactivated status. 3.I still have funds remaining in the Square account. 4.All disputes related to the account have been resolved, and there are no open disputes at this time. 5.All scheduled payout cycles are currently on hold.
Frequently Asked Questions
What is Complaint #14075420 about?
Complaint #14075420 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Managing, opening, or closing your mobile wallet account. It was received by the CFPB on 2025-06-13T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.