Student loan -- Dealing with your lender or servicer -- Complaint #14029957
Complaint Overview
Complaint ID: 14029957
Company: Climb Credit INC.
Product: Student loan
Sub-Product: Private student loan
Issue: Dealing with your lender or servicer
Sub-Issue: Received bad information about your loan
State: Washington
ZIP Code: 99163
Date Received: 2025-06-11T12:00:00-05:00
Date Sent to Company: 2025-06-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I took out a {$13000.00} loan with Climb Credit for the XXXX XXXXXXXX XXXX XXXX starting in XX/XX/XXXX. The loan payments began at {$200.00} per month from XX/XX/XXXX through XX/XX/XXXX, and then increased to {$510.00} per month from XX/XX/XXXX until now. I currently still owe {$9400.00}, with nearly XXXX years of payments remaining. I was promised strong mentorship and job outcomes from this program. The program was marketed to me via an online ad when I was going through a difficult time in my life. I signed up during a vulnerable period and feel I was misled into taking on this large loan. The mentorship consisted of one meeting per week. I intended to complete the program and kept trying through a difficult period of my life, but the level of support and outcomes were not what had been promised when I took out the loan. I did not complete the program and was unable to obtain any job from it. I am now XXXX XXXX and this loan is creating a massive financial burden on me. I am requesting that the CFPB investigate this loan, that Climb Credit be required to cancel or reduce this loan, and that payments be paused while the dispute is reviewed.
Frequently Asked Questions
What is Complaint #14029957 about?
Complaint #14029957 was filed against Climb Credit INC. regarding Student loan specifically about Dealing with your lender or servicer. It was received by the CFPB on 2025-06-11T12:00:00-05:00.
How did Climb Credit INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Climb Credit INC.?
Yes, visit the Climb Credit INC. company profile at readthecomplaint.com/company/climb-credit-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.