Payday loan, title loan, personal loan, or advance loan -- Charged fees or interest you didn't expect -- Complaint #14008518
Complaint Overview
Complaint ID: 14008518
Company: Credit Fresh Holdings INC
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Personal line of credit
Issue: Charged fees or interest you didn't expect
State: Texas
ZIP Code: 77006
Date Received: 2025-06-10T12:00:00-05:00
Date Sent to Company: 2025-06-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am a XXXX resident. I obtained an open-end line of credit from CreditFresh that was originated by XXXX XXXX XXXX ( XXXX ), but every aspect of the accountmarketing, underwriting, servicing, payment collection, credit reportingis handled by CreditFresh. True-lender & licensing issue Because CreditFresh bears the predominant economic interest, it is the true lender and must hold a Texas regulated-lender license ( XXXX ). It does not. Usury Texas caps interesthowever denominatedat 10 % per year ( XXXX ). Your Cost-of-Credit table shows a $ 147 monthly XXXX XXXX on a {$1500.00} balance, a nominal APR of 119 % and an effective APR of ~205 %, far above the cap. Under 305.001-.003 all such interest is forfeited ; treble damages apply. Relief requested 1. Waive all illegal interest/fees and accept a payment of {$500.00} ( or a zero-balance write-off ). 2. Delete the tradeline from XXXX XXXX, and XXXXn ( XXXX code DA Delete ). XXXX. Provide proof within 15 days that XXXXnot CreditFreshretains 50 % of credit risk ; if no proof is provided, treat CreditFresh as the lender. Attachments : contract extracts, Cost-of-Credit table with APR calculation, certified usury notice.
Frequently Asked Questions
What is Complaint #14008518 about?
Complaint #14008518 was filed against Credit Fresh Holdings INC regarding Payday loan, title loan, personal loan, or advance loan specifically about Charged fees or interest you didn't expect. It was received by the CFPB on 2025-06-10T12:00:00-05:00.
How did Credit Fresh Holdings INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Credit Fresh Holdings INC?
Yes, visit the Credit Fresh Holdings INC company profile at readthecomplaint.com/company/credit-fresh-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.