Checking or savings account -- Closing an account -- Complaint #14007794

Complaint Overview

Complaint ID: 14007794

Company: Chime Financial INC

Product: Checking or savings account

Sub-Product: Checking account

Issue: Closing an account

Sub-Issue: Company closed your account

State: Georgia

ZIP Code: 31404

Date Received: 2025-06-10T12:00:00-05:00

Date Sent to Company: 2025-06-10T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Older American

Consumer Narrative

XX/XX/XXXX they just sent me an email and my account was already closed with the money in it still $XXXX on chimes credit card thing and $XXXX on chimes checking account I tried to ask them why they close my account and they can barely tell me anything and I asked him how to get my money if they told me it was not eligible for a refund XXXX XXXX XXXX XXXX XXXX XXXX Ga. XXXXCard numbers XXXX XXXX XXXX XXXXXXXX CVV XXXX XXXX XXXX XXXX CVV XXXX

Frequently Asked Questions

What is Complaint #14007794 about?

Complaint #14007794 was filed against Chime Financial INC regarding Checking or savings account specifically about Closing an account. It was received by the CFPB on 2025-06-10T12:00:00-05:00.

How did Chime Financial INC respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against Chime Financial INC?

Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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