Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #14007592
Complaint Overview
Complaint ID: 14007592
Company: Discover Bank
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Florida
ZIP Code: 33647
Date Received: 2025-06-10T12:00:00-05:00
Date Sent to Company: 2025-06-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I received a Form 1099-C from Discover Bank indicating that the account was cancelled and reported to the IRS as income. However, this same account continues to be reported as an outstanding delinquent or charged-off debt on my credit reports with all 3 of the major credit bureaus ( Equifax, Experian, TransUnion ) . This is causing harm to my credit profile and may be in violation of the Fair Credit Reporting Act ( FCRA ) and IRS guidelines. If the debt was indeed cancelled and reported to the IRS, it should no longer be reported as collectible or delinquent on my credit report. I have contacted the creditor, but the issue remains unresolved. Resolution Requested : Immediate correction or removal of the account from my credit report, or at minimum, proper updating to reflect the debt as cancelled and {$0.00} balance owed. Investigation into whether the creditor is complying with federal reporting guidelines. I have attached supporting documents including a copy of the 1099-C and my recent credit report ( s ) showing the continued reporting.
Frequently Asked Questions
What is Complaint #14007592 about?
Complaint #14007592 was filed against Discover Bank regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-10T12:00:00-05:00.
How did Discover Bank respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Discover Bank?
Yes, visit the Discover Bank company profile at readthecomplaint.com/company/discover-bank to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.