Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #14007558
Complaint Overview
Complaint ID: 14007558
Company: Servicer Under Contract With Federal Student Aid
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Texas
ZIP Code: 77045
Date Received: 2025-06-10T12:00:00-05:00
Date Sent to Company: 2025-07-23T12:00:00-05:00
Company Response: Untimely response
Timely Response: No
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have reason to believe that my personal dataincluding but not limited to my full name, Social Security Number, and date of birthmay have been accessed or used without authorization. As a result, I am exercising my rights under applicable state privacy laws and federal consumer protection laws to request that your agency delete any and all personal information you currently maintain about me that is not required to be retained by law. My personal and financial data was compromised violating FERPA. I request full cancellation of my student loan debt.
Frequently Asked Questions
What is Complaint #14007558 about?
Complaint #14007558 was filed against Servicer Under Contract With Federal Student Aid regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-06-10T12:00:00-05:00.
How did Servicer Under Contract With Federal Student Aid respond to this complaint?
The company responded with: "Untimely response". The response was not timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Servicer Under Contract With Federal Student Aid?
Yes, visit the Servicer Under Contract With Federal Student Aid company profile at readthecomplaint.com/company/servicer-under-contract-with-federal-student-aid to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.