Debt collection -- Communication tactics -- Complaint #13964156
Complaint Overview
Complaint ID: 13964156
Company: Bread Financial Holdings, INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Communication tactics
Sub-Issue: Frequent or repeated calls
State: Washington
ZIP Code: 98375
Date Received: 2025-06-08T12:00:00-05:00
Date Sent to Company: 2025-06-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The company that was doing big lots credit cards have been calling for months repeatedly. They do emails multiple times out of the week and leave voice messages when I dont answer. They call multiple times a day that I had to silence my phone due to them starting there calls at XXXX and using different phone numbers til XXXX and they do this 7 days a week. It has been going on for months.
Frequently Asked Questions
What is Complaint #13964156 about?
Complaint #13964156 was filed against Bread Financial Holdings, INC. regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-06-08T12:00:00-05:00.
How did Bread Financial Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Bread Financial Holdings, INC.?
Yes, visit the Bread Financial Holdings, INC. company profile at readthecomplaint.com/company/bread-financial-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.