Debt collection -- Written notification about debt -- Complaint #13963449
Complaint Overview
Complaint ID: 13963449
Company: Velocity Portfolio Group
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: District of Columbia
ZIP Code: 20002
Date Received: 2025-06-08T12:00:00-05:00
Date Sent to Company: 2025-07-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have been actively working to improve my credit, but I have never received a notice from either collection agency regarding the entries on my credit report that I wish to dispute. I have also reached out to all three credit bureaus for assistance in resolving this issue and having it removed from my report. Unfortunately, they have not provided any information to help me understand why these entries are there. The collections are negatively impacting my ability to move forward in my life, and I want them removed from my credit report.
Frequently Asked Questions
What is Complaint #13963449 about?
Complaint #13963449 was filed against Velocity Portfolio Group regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-06-08T12:00:00-05:00.
How did Velocity Portfolio Group respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Velocity Portfolio Group?
Yes, visit the Velocity Portfolio Group company profile at readthecomplaint.com/company/velocity-portfolio-group to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.