Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13963252
Complaint Overview
Complaint ID: 13963252
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Illinois
ZIP Code: 60502
Date Received: 2025-06-08T12:00:00-05:00
Date Sent to Company: 2025-06-08T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I recently submitted a dispute to XXXX regarding an inaccurately reported late payment on my credit report. Following the investigation, XXXX stated that the account in question had been updated. However, upon review, no visible changes were made to the reporting, and the late payment remains reflected on the account. In contrast, both XXXX and TransUnion conducted their own investigations into the same account and concluded there was no late payment. They promptly updated their records to reflect this finding. Given that all three credit bureaus rely on the same data sources provided by the creditor, it is unclear how XXXX investigation yielded a different result. This inconsistency raises concerns about the thoroughness and accuracy of XXXX investigation process. I am requesting a reinvestigation into this matter and a correction to ensure my credit report accurately reflects my payment history, consistent with the updates made by XXXX and TransUnion.
Frequently Asked Questions
What is Complaint #13963252 about?
Complaint #13963252 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-08T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.