Credit reporting or other personal consumer reports -- Credit monitoring or identity theft protection services -- Complaint #13957543
Complaint Overview
Complaint ID: 13957543
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Credit monitoring or identity theft protection services
Sub-Issue: Problem canceling credit monitoring or identify theft protection service
State: New Jersey
ZIP Code: 07522
Date Received: 2025-06-07T12:00:00-05:00
Date Sent to Company: 2025-06-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am reporting that I am a victim of identity theft. Unauthorized individuals have used my personal information to open accounts in my name without my consent. This fraudulent activity has caused significant distress and has affected my financial stability. I have discovered multiple accounts that I did not open and associated debts that I am not responsible for. Despite my efforts to resolve this matter, the impact of this identity theft continues to negatively affect my life, making it essential to document this incident and seek your assistance in rectifying the situation. Attached below is my FTC report and copies of my credit report with address, names and debts that does not belong to me.
Frequently Asked Questions
What is Complaint #13957543 about?
Complaint #13957543 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Credit monitoring or identity theft protection services. It was received by the CFPB on 2025-06-07T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.