Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #13956741
Complaint Overview
Complaint ID: 13956741
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New York
ZIP Code: 10029
Date Received: 2025-06-07T12:00:00-05:00
Date Sent to Company: 2025-06-07T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This is a formal request pursuant to FCRA 611 ( 15 U.S.C. 1681i ) for the method of verification used to validate certain accounts previously disputed in my CFPB complaint filed on XX/XX/year>. Equifax marked some these disputed accounts as " verified, '' but failed to provide evidence of how or from whom the information was verified. As allowed under FCRA 611 ( a ) ( 6 ) ( B ) ( iii ), I am requesting that you provide : 1. The name, address, and contact information of the source that verified each disputed account. 2. The method used in the investigation of these accounts. 3. A copy of any documentation or evidence provided by the furnisher in support of its verification. 4. Confirmation that your reinvestigation complied with all applicable requirements under the FCRA. If you are unable to provide this information, or if the furnisher of the data failed to properly verify the accuracy of the disputed accounts, you are legally required to delete them from my credit report immediately. The disputed accounts in question include : - XXXX XXXX XXXX XXXX Account # XXXX XXXX XXXX XXXX Account # XXXX - XXXX XXXX XXXX Account # XXXX This request is in direct reference to the accounts raised in my prior CFPB complaint. I have included copies of my previous FTC Report. Please treat this as a reinvestigation request under the FCRA and respond within the timeframe required by law.
Frequently Asked Questions
What is Complaint #13956741 about?
Complaint #13956741 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-06-07T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.