Mortgage -- Trouble during payment process -- Complaint #13927627
Complaint Overview
Complaint ID: 13927627
Company: Securenet Loan Services LLC
Product: Mortgage
Sub-Product: Conventional home mortgage
Issue: Trouble during payment process
Sub-Issue: Escrow, taxes, or insurance
State: Texas
ZIP Code: XXXXX
Date Received: 2025-06-05T12:00:00-05:00
Date Sent to Company: 2025-06-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Older American, Servicemember
Consumer Narrative
XXXX XXXX XXXX XXXX for the Month of XXXX XXXX XXXX XXXX XXXX in penalty XXXX, due to Penalty and Interest Applies if Not Paid By XXXX XXXX. On both XXXXXXXX XXXX : XXXX & XXXX, as a clerk its the responsibility to be ALERT job description. Notice of servicing transfer. Payment to XXXX, XXXX from XXXX, XXXX XXXX XXXX.
Frequently Asked Questions
What is Complaint #13927627 about?
Complaint #13927627 was filed against Securenet Loan Services LLC regarding Mortgage specifically about Trouble during payment process. It was received by the CFPB on 2025-06-05T12:00:00-05:00.
How did Securenet Loan Services LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Securenet Loan Services LLC?
Yes, visit the Securenet Loan Services LLC company profile at readthecomplaint.com/company/securenet-loan-services-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.