Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13927159
Complaint Overview
Complaint ID: 13927159
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Nebraska
ZIP Code: 685XX
Date Received: 2025-06-05T12:00:00-05:00
Date Sent to Company: 2025-06-05T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to formally file a complaint and request your assistance regarding significant errors and/or unresolved disputes on my credit reports, in violation of my rights under the Fair Credit Reporting Act ( FCRA ) [ 15 U.S.C. 1681 ], as amended by the Fair and Accurate Credit Transactions Act ( FACTA ), and relevant updates per the Consumer Financial Protection Act ( CFPA ) and recent FTC regulations. Background : On [ insert date ( s ) ], I obtained copies of my credit reports from [ Experian, Equifax, and/or TransUnion ] . I discovered multiple inaccuracies, including [ describe briefly : accounts not belonging to you, outdated information, fraud allegations, or other errors ]. Action Taken : I have attempted to resolve these disputes directly with the credit bureaus and/or furnishers as required by law, but the errors remain uncorrected. Despite providing supporting documentation and formal disputes, I have not received a satisfactory resolution within the required 30-day timeframe as mandated by FCRA 611. My Rights and the Law : The FCRA and subsequent federal laws require credit reporting agencies to investigate all consumer disputes, correct or delete inaccurate, incomplete, or unverifiable information, and notify consumers of the results. My experience represents a clear failure to comply with these requirements. Request for CFPB Action : I respectfully request the CFPB to investigate this matter, ensure my consumer rights are protected, and require [ credit bureau or furnisher ] to promptly correct or remove the inaccurate information. I am also requesting copies of all relevant documentation, communications, and any investigation outcomes. References : Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681 Fair and Accurate Credit Transactions Act ( FACTA ) Consumer Financial Protection Act ( CFPA ) Recent FTC regulatory updates
Frequently Asked Questions
What is Complaint #13927159 about?
Complaint #13927159 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-05T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.