Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #13879034
Complaint Overview
Complaint ID: 13879034
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Florida
ZIP Code: 32211
Date Received: 2025-06-03T12:00:00-05:00
Date Sent to Company: 2025-06-03T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Primary Issue : On XX/XX/2023, I directly informed Possible Finance of a banking error that prevented timely payment. Despite this, the company falsely claimed that I never attempted to resolve the issue and continued to report derogatory data. Violations Identified : 1. FCRA 607 ( b ) Inaccurate Reporting Reporting a late payment after being notified of third-party banking interference constitutes knowingly false reporting. 2. FCRA 611 Failure to Reinvestigate I submitted clear evidence of hardship and attempted resolution, yet the item remained on my report without a thorough reinvestigation. 3. FCRA 623 ( a ) ( 3 ) Failure to Mark the Account as Disputed Once notified, the furnisher must label the account as in dispute. They did not. 4. Misrepresentation by Company Representative ( XXXX ) : XXXX written statement contradicts documented emails from my person. This shows possible willful malice, not just error. XXXX. Duplicative Harm : My credit was harmed not only by the original misreporting, but by its persistence, and possibly re-reporting, even after resolution.
Frequently Asked Questions
What is Complaint #13879034 about?
Complaint #13879034 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-06-03T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.