Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13856173
Complaint Overview
Complaint ID: 13856173
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Illinois
ZIP Code: 60540
Date Received: 2025-06-02T12:00:00-05:00
Date Sent to Company: 2025-06-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am submitting this complaint because there is a fraudulent and unauthorized address listed on my credit report issued by Experian. The address is : XXXX XXXX XXXX, XXXX, IL XXXX I affirm that : I have never lived at this address. I have never used this address for any financial, personal, or legal purpose. I have never authorized its inclusion on my credit report. I have no connection whatsoever to this location. I discovered this false address while reviewing my Experian credit report, and it does not appear on my XXXX or XXXX reports, which confirms that this is an isolated error or potential case of identity theft or misassociation. I submitted a formal dispute with Experian, requesting the immediate removal of this fraudulent address under FCRA Section 609 ( c ) and Section 611, which require credit reporting agencies to investigate and delete inaccurate, unverifiable, or fraudulent information from consumer files.
Frequently Asked Questions
What is Complaint #13856173 about?
Complaint #13856173 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-02T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.