Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13856169
Complaint Overview
Complaint ID: 13856169
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Public record information inaccurate
State: Missouri
ZIP Code: 630XX
Date Received: 2025-06-02T12:00:00-05:00
Date Sent to Company: 2025-06-03T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian is reporting a XXXX XXXX bankruptcy from XXXX XXXX. XXXX, filed on XX/XX/XXXX, discharged on XX/XX/XXXX, and officially closed on XX/XX/XXXX. However, Experian does not include the closure date, which makes it appear unresolved. They also use a reference number ( XXXX ) that does not match the official federal case number. I submitted my XXXX case record to Experian during a dispute in XX/XX/XXXX, but they failed to update or verify the information. They marked the dispute as remains unchanged, even though I provided the full discharge and closure documentation. This incomplete and misleading reporting is harming my ability to secure housing and credit. I am requesting that this record be corrected or removed.
Frequently Asked Questions
What is Complaint #13856169 about?
Complaint #13856169 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-06-02T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.