Debt collection -- Communication tactics -- Complaint #13855965

Complaint Overview

Complaint ID: 13855965

Company: Universal Fidelity LP

Product: Debt collection

Sub-Product: I do not know

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: Oklahoma

ZIP Code: 73170

Date Received: 2025-06-02T12:00:00-05:00

Date Sent to Company: 2025-06-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

They are using an automatic dialer to call my cell phone. When I answer, a recorded voice says " we are not available to take your call now, please hold ''. When I XX/XX/XXXX the phone number they are calling from, it appears to be a fake debt collection scammer. They need to stop on so many levels. Please help.

Frequently Asked Questions

What is Complaint #13855965 about?

Complaint #13855965 was filed against Universal Fidelity LP regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-06-02T12:00:00-05:00.

How did Universal Fidelity LP respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Universal Fidelity LP?

Yes, visit the Universal Fidelity LP company profile at readthecomplaint.com/company/universal-fidelity-lp to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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