Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13833726
Experian Credit Report Error Closed with Explanation
Complaint Overview
Complaint ID: 13833726
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Virginia
ZIP Code: 22315
Date Received: 2025-05-31T12:00:00-05:00
Date Sent to Company: 2025-05-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue was addressed and closed with an explanation, suggesting a resolution was provided.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Account information
AI Analysis
CFPB complaint 13833726 was filed against Experian Information Solutions Inc. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect account information on their credit report to Experian, which was closed with an explanation. The complaint was received on May 31, 2025 from Virginia. The company responded with "Closed with explanation".
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.
Legal Context & Consumer Protection Laws
This falls under the Fair Credit Reporting Act (FCRA), which governs the accuracy and privacy of credit reports.
Regulatory Insight
Credit reporting agencies must investigate disputes within a reasonable timeframe and correct any inaccuracies found.
Resolution Likelihood
likely
State-Specific Consumer Protections
The complaint originated in Virginia.
Industry Comparison
This is a common type of complaint within the credit reporting industry, often related to data entry errors or reporting delays.
Related Issues
Frequently Asked Questions
What is CFPB complaint 13833726 about?
CFPB complaint 13833726 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Account information incorrect". This complaint was filed against Experian Information Solutions Inc. on May 31, 2025.
Which company is complaint 13833726 filed against?
Complaint 13833726 was filed against Experian Information Solutions Inc.. You can view all complaints against this company on their profile page at /company/experian-information-solutions-inc.
What was the company's response to complaint 13833726?
Experian Information Solutions Inc. responded with "Closed with explanation". The response was marked as timely by the CFPB.
When was complaint 13833726 filed?
Complaint 13833726 was received by the CFPB on May 31, 2025. It was sent to Experian Information Solutions Inc. on May 31, 2025.
What state was complaint 13833726 filed from?
Complaint 13833726 was filed from Virginia. You can view all complaints from this state at /state/VA.
Was the consumer satisfied with the resolution of complaint 13833726?
Dispute information is not available for complaint 13833726.
What product category is complaint 13833726 about?
Complaint 13833726 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 13833726 submitted?
Complaint 13833726 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 13833726?
This falls under the Fair Credit Reporting Act (FCRA), which governs the accuracy and privacy of credit reports. This relates to a Credit reporting or other personal consumer reports complaint against Experian Information Solutions Inc. involving "Incorrect information on your report".
How likely is complaint 13833726 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with explanation". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 13833726?
This complaint is rated as low risk. The risk is low as the issue was addressed and closed with an explanation, suggesting a resolution was provided.
What regulatory actions apply to complaint 13833726?
Credit reporting agencies must investigate disputes within a reasonable timeframe and correct any inaccuracies found. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 13833726?
Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.
Are there state-specific protections for complaint 13833726?
The complaint originated in Virginia. This complaint was filed from Virginia.
How does complaint 13833726 compare to industry norms?
This is a common type of complaint within the credit reporting industry, often related to data entry errors or reporting delays.
What does 'Closed with explanation' typically mean in the context of a CFPB complaint?
It generally means the company responded to the complaint and provided a reason or justification for their actions, which the consumer may or may not agree with, but the company has formally addressed the issue.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.