Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13828488
Outdated Personal Information on Equifax Credit Report
Complaint Overview
Complaint ID: 13828488
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Maryland
ZIP Code: 21703
Date Received: 2025-05-31T12:00:00-05:00
Date Sent to Company: 2025-05-31T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Risk Assessment
Risk Level: low
The risk is low as the issue pertains to outdated personal information, which is generally correctable without significant financial harm.
Consumer Sentiment: neutral
Topics: Credit reporting, Incorrect information, Personal information
AI Analysis
CFPB complaint 13828488 was filed against EQUIFAX, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported that their personal information on their Equifax credit report was outdated. The complaint was received on May 31, 2025 from Maryland. The company responded with "Closed with non-monetary relief".
Consumer Narrative
The personal information on my credit report were outdated.
What You Should Do -- Consumer Action Plan
Consumers should regularly review their credit reports for accuracy and promptly dispute any incorrect or outdated personal information with the credit reporting agency.
Legal Context & Consumer Protection Laws
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information in consumer reports.
Regulatory Insight
Credit reporting agencies have a responsibility to maintain reasonably accurate and up-to-date consumer information.
Resolution Likelihood
likely
State-Specific Consumer Protections
This complaint was filed in Maryland.
Industry Comparison
This is a common issue across the credit reporting industry, as maintaining perfectly up-to-date personal information can be challenging.
Related Issues
Frequently Asked Questions
What is CFPB complaint 13828488 about?
CFPB complaint 13828488 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Personal information incorrect". This complaint was filed against EQUIFAX, INC. on May 31, 2025.
Which company is complaint 13828488 filed against?
Complaint 13828488 was filed against EQUIFAX, INC.. You can view all complaints against this company on their profile page at /company/equifax-inc.
What was the company's response to complaint 13828488?
EQUIFAX, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.
When was complaint 13828488 filed?
Complaint 13828488 was received by the CFPB on May 31, 2025. It was sent to EQUIFAX, INC. on May 31, 2025.
What state was complaint 13828488 filed from?
Complaint 13828488 was filed from Maryland. You can view all complaints from this state at /state/MD.
Was the consumer satisfied with the resolution of complaint 13828488?
Dispute information is not available for complaint 13828488.
What product category is complaint 13828488 about?
Complaint 13828488 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.
How was complaint 13828488 submitted?
Complaint 13828488 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.
What are the consumer's legal options for complaint 13828488?
The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of the information in consumer reports. This relates to a Credit reporting or other personal consumer reports complaint against EQUIFAX, INC. involving "Incorrect information on your report".
How likely is complaint 13828488 to be resolved?
Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.
What does the risk level mean for complaint 13828488?
This complaint is rated as low risk. The risk is low as the issue pertains to outdated personal information, which is generally correctable without significant financial harm.
What regulatory actions apply to complaint 13828488?
Credit reporting agencies have a responsibility to maintain reasonably accurate and up-to-date consumer information. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.
What should the consumer do about complaint 13828488?
Consumers should regularly review their credit reports for accuracy and promptly dispute any incorrect or outdated personal information with the credit reporting agency.
Are there state-specific protections for complaint 13828488?
This complaint was filed in Maryland. This complaint was filed from Maryland.
How does complaint 13828488 compare to industry norms?
This is a common issue across the credit reporting industry, as maintaining perfectly up-to-date personal information can be challenging.
What is the process for updating personal information on a credit report?
Consumers can dispute outdated personal information directly with the credit reporting agency, providing documentation to support the correction. The agency then has a responsibility to investigate and update the information if it is found to be inaccurate or outdated.
Disclaimer
This analysis is AI-generated and does not constitute legal advice.