Debt collection -- Attempts to collect debt not owed -- Complaint #13816823

Complaint Overview

Complaint ID: 13816823

Company: Kriya Capital, LLC

Product: Debt collection

Sub-Product: Telecommunications debt

Issue: Attempts to collect debt not owed

Sub-Issue: Debt was paid

State: Iowa

ZIP Code: 527XX

Date Received: 2025-05-30T12:00:00-05:00

Date Sent to Company: 2025-05-30T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I sent a check last year in XXXX to Credence Resource Management to pay off a phone bill that got sent to collections. The amount was XXXX. I sent it through mail. I checked my credit report and it was sent to another agency XXXX XXXX. Credence resource management told me today on the phone that they sent the check back to me because they sent the collection to another agency. When checking with my bank I found out the check was actually cashed on XX/XX/year> at XXXX XXXXXXXX XXXX Somebody cashed this check after I sent this to credence resource management to pay off this bill in collections. This check was supposed to be used for the bill collection and somebody stole this and cashed it. I have proof of this.

Frequently Asked Questions

What is Complaint #13816823 about?

Complaint #13816823 was filed against Kriya Capital, LLC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-05-30T12:00:00-05:00.

How did Kriya Capital, LLC respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Kriya Capital, LLC?

Yes, visit the Kriya Capital, LLC company profile at readthecomplaint.com/company/kriya-capital-llc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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