Mortgage -- Struggling to pay mortgage -- Complaint #13797044
Complaint Overview
Complaint ID: 13797044
Company: Global Credit Union
Product: Mortgage
Sub-Product: Home equity loan or line of credit (HELOC)
Issue: Struggling to pay mortgage
Sub-Issue: Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure
State: California
ZIP Code: 91367
Date Received: 2025-05-28T12:00:00-05:00
Date Sent to Company: 2025-06-17T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Referral
Frequently Asked Questions
What is Complaint #13797044 about?
Complaint #13797044 was filed against Global Credit Union regarding Mortgage specifically about Struggling to pay mortgage. It was received by the CFPB on 2025-05-28T12:00:00-05:00.
How did Global Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Mortgage) and describe your issue in detail.
Can I see other complaints against Global Credit Union?
Yes, visit the Global Credit Union company profile at readthecomplaint.com/company/global-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.