Debt collection -- Attempts to collect debt not owed -- Complaint #13796680
Complaint Overview
Complaint ID: 13796680
Company: Affirm Holdings, INC
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt is not yours
State: Maryland
ZIP Code: 21237
Date Received: 2025-05-29T12:00:00-05:00
Date Sent to Company: 2025-05-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I purchased an item ( XXXX XXXX ) using this company and the item received was not usable. It had broken wires and did not work. I reached out to the company and to the financial instiutiton and neither of them accepted responsibilty for the item. I asked if the item can be returned for a working one and this was denied. I have made ample attempt to get a working laser and neither affirm now monport laser attempted to resolve the matter
Frequently Asked Questions
What is Complaint #13796680 about?
Complaint #13796680 was filed against Affirm Holdings, INC regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-05-29T12:00:00-05:00.
How did Affirm Holdings, INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Affirm Holdings, INC?
Yes, visit the Affirm Holdings, INC company profile at readthecomplaint.com/company/affirm-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.