Checking or savings account -- Managing an account -- Complaint #13796384
Complaint Overview
Complaint ID: 13796384
Company: Capital One Financial Corporation
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Florida
ZIP Code: 33175
Date Received: 2025-05-29T12:00:00-05:00
Date Sent to Company: 2025-05-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
It is hereby demanded that Respondent ( 1 ) immediately cease and desist from further contact, directly and indirectly, forever and in perpetuity, regardless of the circumstances, and ( 2 ) permanently remove all personal data, again, forever and in perpetuity, regardless of the circumstances, including, but not limited to, first name, last name, social security number, date of birth, mailing address, phone number, and any other personal information, in regards to all current and past Capital One accounts, regardless of status. To date, full payment of fraud claim # XXXX, totaling the {$2700.00}, has not been paid out. NO FURTHER BUSINESS SHALL OCCUR WITH RESPONDENT UNTIL THIS MATTER IS FULLY SETTLED IN PERSONAM VIA SIGNED WRITING BY BOTH PARTIES.
Frequently Asked Questions
What is Complaint #13796384 about?
Complaint #13796384 was filed against Capital One Financial Corporation regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-05-29T12:00:00-05:00.
How did Capital One Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Capital One Financial Corporation?
Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.