Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13796208
Complaint Overview
Complaint ID: 13796208
Company: Truist Financial Corporation
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: Georgia
ZIP Code: 30228
Date Received: 2025-05-29T12:00:00-05:00
Date Sent to Company: 2025-05-29T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Truist Bank issued IRS Form 1099-C on XX/XX/year>2024, discharging {$3000.00} in debt for my auto loan account ending in XXXX. Despite this cancellation of debt, XXXX continues to report the account as a charge-off with a balance and derogatory payment history. This violates FCRA 611 and XXXX XXXX standards, which prohibit furnishing of inaccurate or misleading data.
Frequently Asked Questions
What is Complaint #13796208 about?
Complaint #13796208 was filed against Truist Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-29T12:00:00-05:00.
How did Truist Financial Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Truist Financial Corporation?
Yes, visit the Truist Financial Corporation company profile at readthecomplaint.com/company/truist-financial-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.