Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13773703
Complaint Overview
Complaint ID: 13773703
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Texas
ZIP Code: 77026
Date Received: 2025-05-28T12:00:00-05:00
Date Sent to Company: 2025-05-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I am filing a complaint against Experian, TransUnion, Equifax for failing to complete a credit dispute investigation within the timeframe required by the Fair Credit Reporting Act ( FCRA ). On XX/XX/year>, Experian received my written dispute letter, which I have proof of delivery for. According to the FCRA, credit reporting agencies are required to complete their investigation and respond within 30 days of receiving a consumer 's dispute. As of today, XX/XX/year>, Experian has not concluded the investigation nor provided me with the results of their findings. This is a clear violation of the FCRA, specifically 15 U.S. Code 1681i ( a ) ( 1 ) ( A ), which mandates that the agency must complete the reinvestigation within 30 days of receiving notice of the dispute. I am requesting the CFPB to investigate this matter and compel Experian to : Immediately complete the investigation ; Provide a written response with the results ;
Frequently Asked Questions
What is Complaint #13773703 about?
Complaint #13773703 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-28T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.