Checking or savings account -- Managing an account -- Complaint #13766998
Complaint Overview
Complaint ID: 13766998
Company: Huntington National Bank, The
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Michigan
ZIP Code: 493XX
Date Received: 2025-05-27T12:00:00-05:00
Date Sent to Company: 2025-05-27T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
I deposited a check from my attorney in a personal injury case in the amount of {$48000.00} on XX/XX/year> ; I did this at the Huntington bank in XXXX MI. 2 days later I was locked out of online banking. When I called for assistance I was told that my account was being closed and that I needed to wait until the funds cleared before I could withdrawal the. Well I received that email on XX/XX/year>. I called the XXXX number and asked. If I could go and get my funds at the branch. I was told yes. I went to the branch and nobody would help me. I went to 3 branches that day and all of them this me booting and wouldn't help me. XX/XX/year> I called XXXX. Talked to a manager named XXXX. I was on the phone with her for almost 40 mins. We she can't back on she informed me that she was talking with the back office and they were gon na make a note I'm my file that I was good till collect and withdrawal my funds. She told.me to wait until Saturday. Saturday morning I went to the bank again. This time I was told XXXX never noted anything and they couldn't do anything. Third check is from my attorney. He already has to put the check into a XXXX account for it to clear. That took 10 days. Huntington is telling me that the check still hasn't cleared as of Saturday the XXXX. I am in dire need of this money. My children and I have not had anything since the accident. I spent 20 days in XXXX and my XXXX was XXXX I understand they don't want my business but I don't understand why they won't give me my money. I cried too them begged them. I even told them I have documentation stating I'm by that this was a good check. Well documented from emails back and forth. They didn't care of want to see them.
Frequently Asked Questions
What is Complaint #13766998 about?
Complaint #13766998 was filed against Huntington National Bank, The regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-05-27T12:00:00-05:00.
How did Huntington National Bank, The respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Huntington National Bank, The?
Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.