Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #13708129

Complaint Overview

Complaint ID: 13708129

Company: Experian Information Solutions INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Account information incorrect

State: Virginia

ZIP Code: 23518

Date Received: 2025-05-25T12:00:00-05:00

Date Sent to Company: 2025-05-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Information was inaccurate the reversal dates of transactions were incorrect- ACH payments can not be reversed and were not reversed by the bank ( XXXX XXXX ). The information provided by the company was incorrect. XXXX XXXX XXXX still reports inaccurate information to Experian regarding my account. Information provided for previous dispute is inconsistent to the documentation provided online. Documentation has been falsified to support their claim, I still have original records and documentation of all transactions to support claim.

Frequently Asked Questions

What is Complaint #13708129 about?

Complaint #13708129 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-05-25T12:00:00-05:00.

How did Experian Information Solutions INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Experian Information Solutions INC.?

Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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