Checking or savings account -- Problem caused by your funds being low -- Complaint #13707336
Complaint Overview
Complaint ID: 13707336
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem caused by your funds being low
Sub-Issue: Late or other fees
State: Washington
ZIP Code: XXXXX
Date Received: 2025-05-25T12:00:00-05:00
Date Sent to Company: 2025-05-25T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Wells Fargo requires you to have a minimum of {$500.00} to avoid fees for the checking account. They still charged me {$10.00}. It then dropped my account below {$500.00} because of the fee. And now that the fee dropped it below {$500.00}, I will be charged again in amother month because I am below the minimum in the new cycle, but this is only because is the service fee, which should not have happened in the first place. A theft of {$20.00}. XXXX XXXX XXXX XXXX you Wells Fargo.
Frequently Asked Questions
What is Complaint #13707336 about?
Complaint #13707336 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Problem caused by your funds being low. It was received by the CFPB on 2025-05-25T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.